Privacy Policy

Fern Manor / Martin Smith: Privacy Policy

This privacy policy sets out how Fern Manor / Martin Smith uses and protects any information that you give Fern Manor / Martin Smith when you use this website.

Fern Manor / Martin Smith is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Fern Manor / Martin Smith may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 April 2011.

What we collect

We may collect the following information:

  • Your name and title.
  • Your contact information including email address.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may use your information to contact you for after-sales care purposes. We may contact you by email, telephone or mail.

What we do NOT do with the information we gather:

  • Place you on a mailing list.
  • Use this information to send “junk mail”, via email, mail nor by telephone.
  • Pass your information to any third party without your prior consent.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Your personal information

We will not sell, distribute or lease your personal information to third parties. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. Any errors will be promptly rectified.